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Foreign Tourist Customer Service in Marbella

The Costa del Sol has become one of the world’s leading holiday destinations, not just for the superb weather and huge choice of activities, but also because tourists feel safe and welcome here. We all go on holiday to relax and have fun so this is a really important factor, especially when traveling with family.

To reinforce the position of Marbella as an international tourist destination, the Mayor of Marbella, Ángeles Muñoz, and the Secretary of State for Security, Francisco Martínez, signed an agreement for the creation of a Foreign Tourist Customer Service (FTCS).

This means that foreign citizens can use the FTCS to help with a number of security or safety related matters including lost credit cards and documents. The personalised service is primarily in English and is open to foreign tourists and residents alike. This service operates from the existing Tourism offices in Plaza de los Naranjos.

Should an accident/incident occur whilst you are on holiday in Marbella, you can at least have peace of mind that there is someone to help in English and advise you of the procedures to follow. “The fact that a tourist feels safe is a competitive factor for a destination resort”, said Martínez.

This part of Spain is renowned for safety, with many of the urbanizations having 24/7 gated security, video phones and alarm systems so you can just relax and enjoy your holiday! All our holiday homes are safe and secure, just ask us if you would like to know more about a particular urbanization or visit our website to find the perfect holiday apartment or villa in Marbella.